The BATTS Trouble Ticketing System | ||
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Change the requestor of ticket ticket-number to the person username. The requestor is similar to the creator of the ticket, but the creator of the ticket is never changed and is superseded by the requestor. (That is to say, the requestor is the person who will receive mail when the ticket is resolved.)
assign-ticket(1), billing-new(1), category-new(1), category-ticket(1), close-ticket(1), customer-new(1), customer-ticket(1), duplicate-ticket(1), help(1), log(1), log-end(1), longdesc-ticket(1), mysql(1), pending-on(1), person-fullname(1), person-new(1), person-username(1), priority-ticket(1), requestor-ticket(1), resolve-ticket(1), resolve-when(1), shortdesc-ticket(1), show-billing(1), show-cat-ticket(1), show-categories(1), show-commands(1), show-cust-ticket(1), show-customers(1), show-log(1), show-my(1), show-new(1), show-open(1), show-people(1), show-priorities(1), show-status(1), show-ticket(1), show-ticket-log(1), status-ticket(1), ticket-new(1), ticket-via-email(1), touch(1)
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